Privacy & Cookie Policy

Last Updated: 2 May 2019

While I have not made any material changes to the way I process data about my users, I have updated this policy to comply with the EU General Data Protection Regulation coming into force on May 25, 2018.


I respect your privacy and want you to understand how I collect, use and share data about you. This Privacy Policy covers my data collection practices and describes your rights to access, correct, or restrict my use of your personal data.

Unless I link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Fran Piggott website, mobile applications, APIs or related services (the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Use of Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that I store about you may be linked to the information stored in and obtained from cookies.

I use cookies for the following purposes:

(a) authentication – I use cookies to identify you when you visit our website and as you navigate my website;
(b) status – I use cookies to help me to determine if you are logged into my website;
(c) personalization – I use cookies to store information about your preferences and to personalize the website for you;
(d) security – I use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect my website and services generally;
(e) advertising – I use cookies to help me to display advertisements that will be relevant to you; and
(f) analysis – I use cookies to help me to analyze the use and performance of my website and services.

I use Google Analytics to analyze the use of my website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to my website is used to create reports about the use of my website. Google’s privacy policy is available at https://www.google.com/policies/privacy/

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.

Please note that blocking cookies may have a negative impact on the functions of many websites, including my Site. Some features of the Site may cease to be available to you.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by my web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with me through email, I may retain the content of your email messages together with your email address and my responses. I provide the same protections for these electronic communications that I employ in the maintenance of information received online, mail and telephone. This also applies when you register for my website, sign up through any of my forms using your email address or make a purchase on this site. For further information see the email policies below.

How Do I Use the Information That You Provide to Me?

Broadly speaking, I use personal information for purposes of administering my business activities, providing customer service and making available other items and services to my customers and prospective customers.

I will not obtain personally-identifying information about you when you visit my site, unless you choose to provide such information to me, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

I may disclose information when legally compelled to do so, in other words, when I, in good faith, believe that the law requires it or for the protection of my legal rights.

User names and passwords

Your access to parts of my website may be protected by a user name and a password. Do not give your password to anyone. If you enter a section of my website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

Email Policies

I may collect your email address, but only if you voluntarily provide it to me. This may occur, for example, if you sign up to receive an email newsletter, leave a comment, or enter a promotion. I will use your email address for the purposes for which you provided it to me. 

If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.”

Comment, Registration or Account Data

As you use the Site, I collect other data that you provide voluntarily. For example, if you leave a comment, the Site will record your name as provided. You are welcome to use a nick-name instead, if you would rather not have your name published in conjunction with the comment.

I may also collect information about you through other voluntary methods, including research surveys.

I may use your personally-identifying information for a variety of my internal business purposes, such as creating a better user experience for the Site, diagnosing and troubleshooting malfunctions on the Site, better understanding how the Site is used, and making personalized recommendations to you.

If you are a resident of a country in the European Economic Area (EEA), please refer to the section below entitled “Additional Rights of EEA Residents.”

Additional Rights of EEA (European Economic Area) Residents

If you are a resident of a country in the EEA, you have the rights, among others, to:

(i) access your personal data
(ii) ensure the accuracy of your personal data
(iii) the right to have us delete your personal data
(iv) the right to restrict further processing of your personal data, and
(v) the right to complain to a supervisory authority in your country of residence in the event that data is misused

If you believe that my processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.

You may exercise any of your rights in relation to your personal data by written notice to me via my contact form.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mail sent from my organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from my mailing list so that you receive no further e-mail communication from me.

Choice/Opt-Out

My site provides users the opportunity to opt-out of receiving communications from me and my partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from me at anytime.

Users who no longer wish to receive my newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Affiliated Sites, Linked Sites and Advertisements

https://franpiggott.com may contain links to many other websites. Fran Piggott cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Fran Piggott do not constitute an endorsement by her or any of the employees of the sponsors of these sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on my website and all content and software located on the site shall remain the sole property of Fran Piggott or its licensors. The use of my trademarks, content and intellectual property is forbidden without the express written consent from Fran Piggott.

You must not:

  • Republish material from my website without prior written consent.
  • Sell or rent material from my website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on my website for any purpose.
  • Redistribute any content from my website, including onto another website.

Children

Fran Piggott does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If I discover I have received any information from a child under 13 in violation of this policy, I will delete that information immediately. If you believe franpiggott.com has any information from or about anyone under 13, please contact me at the address listed below.

Here are a few tips to help make a child’s online experience safer:

  • Teach kids never to give personal information, such as name, address, phone, school, etc., unless supervised by a parent or responsible adult.
  • Know the sites your kids are visiting and which sites are appropriate.
  • Look for website privacy and cookie policies. Know how your child’s information is treated.
  • Check out the FTC’s site <http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html> for more tips on protecting children’s privacy online.

Acceptable Use

You agree to use my website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within my website.

You must not use my website to send unsolicited commercial communications. You must not use the content on my website for any marketing related purpose without my express written consent.

Restricted Access

I may in the future need to restrict access to parts (or all) of my website and reserve full rights to do so. If, at any point, I provide you with a username and password for you to access restricted areas of my website, you must ensure that both your username and password are kept confidential.

Use of Testimonials

In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. I do not claim that they are typical results. The testimonials are not
necessarily representative of all of those who will use my products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant
for the general public.

Fran Piggott is not responsible for any of the opinions or comments posted on https://franpiggott.com. This Site is not a forum for testimonials, however, it provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by Fran Piggott . Fran Piggott does not share the opinions, views or commentary of any testimonials on https://franpiggott.com - the opinions are strictly the views of the testimonial source.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, I request that you do not send private information to me by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on my website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

I may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of my site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, Fran Piggott uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Disclaimer and Limitation of Liability

Fran Piggott makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided 'as is' without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall Fran Piggott or her agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Fran Piggott has been advised of the possibility of such loss or damages.

Sale of Business or Assets

In the event that the Site or substantially all of its assets is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, the information I have collected about you may be one of the assets sold or merged in connection with that transaction.

Changes to the Privacy Policy

I may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Site, with the “Last Updated” date posted at the top of the Policy. I may revise and update this Privacy Policy if my practices change, as technology changes, or as I add new services or change existing ones. If I make any material changes to my Privacy Policy or how I handle your personal information, or I am going to use any personal information in a manner that is materially different from that stated in my Privacy Policy at the time I collected such information, I will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the privacy policy in effect at the time I obtained that information. By using my Site or services after the Effective Date, you are deemed to consent to my then-current privacy policy. I will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.

Governing Law

This policy and the use of this Site are governed by South African law. If a dispute arises under this Policy I agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Durban, South Africa. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, I agree to submit the dispute to binding arbitration at the following location: Durban, South Africa under the rules of the South African Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

https://franpiggott.com is controlled, operated and administered entirely within South Africa. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

Contacting Us

If you have any questions about this Privacy and Cookie Policy, or the practices of this Site, please get in touch with me via my contact form.

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